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Privacy Policy

Last updated: July 15, 2025

1. Introduction

At Vibbly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered transcription service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Authentication information from third-party providers (e.g., Google)

2.2 Content Data

To provide transcription services, we process:

  • Audio and video files you upload
  • Generated transcriptions and associated metadata
  • URLs of content you request to be transcribed

2.3 Usage Information

We automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Performance and error logs

3. How We Use Your Information

We use your information to:

  • Provide and improve our transcription services
  • Process and deliver accurate transcriptions
  • Maintain and secure your account
  • Communicate with you about the service
  • Analyze usage patterns to improve our AI models
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

  • Service Providers: Trusted third parties who help us operate the service (e.g., cloud hosting, AI processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement robust security measures to protect your data:

  • Encryption in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure data centers and infrastructure

6. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Content files are typically processed and then deleted, while transcriptions may be stored for your access. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of certain data processing activities
  • Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of the service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hi@usevibbly.com